Last updated: October 5, 2026
We want you to be satisfied with Pintrio. If you're not happy with your purchase, you can request a full refund within 14 days of any charge for a paid plan, including a renewal charge. To request a refund, email support@pintrio.com with your account email and purchase date.
Pintrio is a product operated by Gul One LLC, 30 N Gould St, Sheridan, WY 82801, US. All purchases are processed by Paddle.com Market Limited ("Paddle"), our authorized reseller and the Merchant of Record for all orders. Paddle provides customer service for orders and handles returns, and refunds are issued through Paddle.
This policy applies to paid subscription plans. The Free plan has no charge, so there is nothing to refund.
How to request a refund: email support@pintrio.com within 14 days of the charge, using the email address on your account and including the date of the charge. We will confirm by email once your request has been processed.
Cancelling: you can cancel your subscription at any time from your account settings. Cancelling stops future charges and takes effect at the end of your current billing period. To avoid being charged for a renewal, cancel before the renewal date.
Approved refunds are issued in full to your original payment method. Depending on your bank or card issuer, it may take a few business days for the funds to appear in your account.
Nothing in this policy limits any statutory rights you may have as a consumer, including any right of withdrawal under the laws of your country.
If you have any questions about this Refund Policy or would like to request a refund, email support@pintrio.com or call +1 307 667 3106. See also our Terms of Service and Privacy Policy for more information about your rights and our practices.